Frequently Asked Questions

Who is WooShop for?

WooShop is perfect for small business owners, restaurants, consultants, and anyone who wants to sell products or services online without the technical headache. If you want a powerful store that’s easy to manage, WooShop is for you.

What is WooShop?

WooShop is an all-in-one, AI-powered platform that lets you launch a professional WooCommerce store in minutes. We provide the high-speed hosting, over $5000/year in premium software, and the AI tools you need to build, manage, and grow your business, all for a simple subscription.

How is this different from regular WordPress hosting?

Standard hosting gives you a blank canvas and leaves you to figure everything out. WooShop gives you a fully-built, AI-supercharged machine with the engine running. We include a curated stack of the best premium plugins for design, SEO, and e-commerce, all pre-configured and managed for you.

How does the trial work?

You can try our full-featured plans for 15 days for just $0. This gives you complete access to our advanced tools so you can experience the true power of the platform. If you decide to continue, your subscription will begin automatically. You can cancel anytime from your secure billing portal.

Do I need my own Stripe or PayPal account to start selling?

No! This is one of our most unique features. You can start selling from day one using our pre-configured, secure payment gateways. We handle the complex setup and processing, and you get simple, direct payouts. This is perfect for users in regions where setting up merchant accounts is difficult or for those who just want to start selling instantly.

What kind of AI features are included?

Our AI is integrated into every part of your store. The Kadence AI can design entire pages and suggest layouts from a single text prompt. The Rank Math AI writes and optimizes your product descriptions and blog posts for SEO to help you rank higher on Google. And our AI Helper Chatbot is available in your dashboard 24/7 to provide step-by-step guidance.

Can I sell subscription products or book appointments?

Yes! Our ‘Grow’ and ‘AI Scale’ plans include powerful modules for advanced commerce. You can sell monthly subscriptions, create private members-only content and products, or set up a complete booking system for services, classes, and appointments.

Is WooShop good for restaurants and local businesses?

Absolutely. Our platform includes the powerful ‘Orderable Pro’ system, which is a complete solution for online food ordering. It allows you to manage local delivery, in-store pickup, set business hours, and create complex product add-ons (like pizza toppings) with ease.

What if I need help or have a question?

AI Agent Helper and Docs Summarizer

You have multiple layers of support. Your first stop should be the AI Helper in your dashboard—it can answer most ‘how-to’ questions instantly. For more complex issues, all plans include access to our comprehensive knowledge base at promex.me, and our ‘AI Scale’ plan includes priority access to our expert support team.

Can I use my own domain name?

Yes. While every plan comes with a free and ready-to-use ‘yourstore.wooshop.me’ subdomain, you can easily connect your own custom domain name (e.g., ‘yourbrand.com’) to your store for a fully branded experience.

What plugins are included with my WooShop site?

Every WooShop site comes with a curated stack of the best premium plugins for design (Kadence Pro & Blocks Pro), e-commerce (WooCommerce & premium extensions), and SEO (Rank Math Pro). The specific extensions you can activate, like Subscriptions or Bookings, depend on your chosen plan. This ensures you have all the power without the hassle of managing licenses and updates.

How do I upgrade or manage my subscription?

You have full control over your subscription. Every plan includes access to a secure Stripe Billing Portal where you can upgrade or downgrade your plan, update your payment method, view invoices, and cancel your subscription at any time.

Where are your Docs ?

AI Agent Helper and Docs Summarizer

We use WP Premium Stack and each has its own docs, but you do not have to worry about browsing all of this, each plan comes with an AI Agent inside your admin panel, just ask!
Check https://wooshop.me/docs/ for detailed links and documentation